COACHCAM - PRIVACY POLICY

This privacy and cookies policy applies to the CoachCam website and related application (the "Services"). This policy sets out the basis on which we may collect personal data from you, or that you provide to us, and how we may process your personal data. It also provides information on how we use cookies.

The Services are owned and operated by Sport Technology Services Limited (“we”, “us” and “our”). Sport Technology Services Limited is incorporated and registered in Scotland with company number SC414977 whose registered office is at Union Plaza (6th Floor), 1 Union Wynd, Aberdeen, AB10 1DQ. If you need to contact us, our email address is support@coach-cam.com.

We are committed to preserving your privacy and will use information you provide us in accordance with the UK Data Protection Act 1998 and related regulations. By using the Services you consent to the collection, storage, use and transfer of your information under the terms of this policy. If you do not agree to these terms, you should not continue to use the Services.

Information That You Give To Us

You give us information about yourself:

  • when you register with us, request services or otherwise provide us with your personal details (such as your name, contact details, e-mail address etc); and
  • when you use the Services (such as the Profile page and Interests) and any other information you post on the Services, e-mail or otherwise give to us, including when you participate in any of our social media pages or enter a competition, promotion or survey.

Information We Collect About You

With regard to your use of our Services we collect the following information:

  • registration information, including username, password, email address, date of birth, gender, address, postal code and country, information about your use of the services such as length of session;
  • technical information, including the Internet protocol (IP) address used to connect your device (such as your tablet or laptop) to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your type of subscription and your interactions with the Services, such as interactions with third party applications, and advertising, products, and services which are offered, linked to, or made available on or through the Services;
  • your credit and debit card information (such as card type and expiration date) and other financial information that we need to process any subscriptions or payments involving the Services may be collected and stored by us and/or the payment processors with which we work; and

Information We Receive from Other Sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Use of Your Information

We use your information:

  • to provide, personalise, and improve your experience with the Services, products, and advertising (including for third party products and services) made available through or via the Services for example by providing customised, content and features, or advertising on or outside of the Services;
  • to ensure technical functionality of the Services, develop new products and services, and modify and improve any of our existing services and products;
  • to analyse your use of the Services, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the Services;
  • to ensure that content from any website or application we produce, including the Services, is presented in the most effective manner for you and for your device;
  • to contact you about other goods and services we and third parties offer that are similar to those that you have already purchased or enquired about;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to share with our advertising partners in order to send you promotional communications about the Services or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements;
  • to provide you with access to certain parts of our Services or our social media pages; and
  • to process your payments or prevent and detect fraud.

We may contact you by post, telephone or fax, SMS, as well as by e-mail and, if you have requested, via social media. If you change your mind about being contacted in the future by any of these means then please let us know.

Disclosure of Your Information

The information you provide to us will be treated as confidential. However, we may disclose your information to other third parties who act for us, or provide related services, for purposes approved by you, as set out above.

In addition, if our business enters into a joint venture with, or is sold to, or merged with, another business entity, your information may be disclosed to our business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

A “cookie” is a piece of software that attaches to the hard drive of your device and remembers information about the configuration of your device. Our services use cookies to distinguish you from other users. This helps us to provide you with a good experience when you use our services and also allows us to improve our Site. You can disable the cookies that we attach if your browser supports this. For further information on how to do this, please refer to www.allaboutcookies.org. However, you should bear in mind that if you exercise this option, you may be unable to use some of our on-line services.

Third Party Websites

Because we want your experience of the Services we supply to be as informative and useful as possible, we may provide links to websites operated by third parties (“Third Party Websites”). Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website's privacy policy before disclosing any personally identifiable information.

Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.

Changes to Our Privacy Policy

We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a notice on the Services for you to accept.

Contact Us

If you have any queries concerning your personal information or any questions on our use of the information then please contact us at via support@coach-cam.com.